Set up Human Resources, step by step
Policies, directory, roles, benefits, training, time off, reviews, onboarding, and more — everything your members need in one place.
This guide walks you through setting up your organization's Human Resources in FlockWorker, step by step. By the end, your members will have workplace policies to reference, training to complete, time off to manage, performance reviews, and more — all in one place. Follow the steps in order — each one builds on the previous.
| Action | Any Member | HR Manager | Admin |
|---|---|---|---|
| View & acknowledge published policies | Yes | Yes | Yes |
| View team directory | Yes | Yes | Yes |
| Submit time-off requests & view own balances | Yes | Yes | Yes |
| Log work hours & auto-fill timesheets | Yes | Yes | Yes |
| Track own goals, training, and reviews | Yes | Yes | Yes |
| File grievances | Yes | Yes | Yes |
| Complete onboarding tasks, training & documents | Yes | Yes | Yes |
| Download Employee Handbook PDF | Yes | Yes | Yes |
| Create, edit & publish policies | HR Mgmt* | Yes | Yes |
| Manage training modules & assignments | HR Mgmt* | Yes | Yes |
| Approve/deny time off & manage leave policies | HR Mgmt* | Yes | Yes |
| Create & manage review cycles | HR Mgmt* | Yes | Yes |
| Manage onboarding, offboarding & registration | HR Mgmt* | Yes | Yes |
| Manage benefits, compensation & roles | HR Mgmt* | Yes | Yes |
| Handle grievances, disciplinary actions & PIPs | HR Mgmt* | Yes | Yes |
| Upload & manage HR documents | HR Mgmt* | Yes | Yes |
| Configure the exit interview form (HR Settings) | — | — | Yes |
*HR Mgmt = members with the HR Management permission, which admins can grant to trusted members.
Go to Policies, click New Policy, and fill in the title, category (Workplace, Benefits, Governance, Conduct, Safety, or Other), description, and content. Toggle Acknowledgement Required if members must formally confirm they've read it, then save as Draft while writing or Publish when ready.
| Policy | Category | Why It Matters |
|---|---|---|
| Code of Conduct | Conduct | Sets behavioral expectations for all members |
| Anti-Harassment & Discrimination | Conduct | Legal protection and a safe workplace |
| Paid Time Off | Benefits | Clarifies leave entitlements and process |
| Remote Work / Flexible Schedule | Workplace | Defines expectations for non-office work |
| Workplace Safety | Safety | Covers emergency procedures and safety protocols |
| Organization Decision-Making | Governance | How HR decisions relate to governance |
Tips
Go to Directory and review member profiles — each has a name, contact info, role and job title, department, and status (active, on leave, candidate). Admins can edit profiles to keep job titles, departments, and other details current. The directory is searchable by name, department, role, job title, or email.
Why this order
Reviewing the directory before configuring other features ensures member data is current — roles, compensation, and review assignments all reference these profiles.Go to Roles, click New Role, and fill in the title, department, description, requirements, and an optional salary band. Roles serve as a reference when onboarding new members, conducting performance reviews, and setting compensation.
Go to RolesGo to Benefits → Manage, click New Benefit Plan, and fill in the plan name, type (Health, Dental, Vision, Life, Retirement, Disability, or Other), description, employer and employee contributions, and effective dates. Members view available plans and enrollments at HR → Benefits.
Go to Compensation → Manage and define salary bands with a title, minimum and maximum range, and pay frequency. Members can view their own compensation details and history at HR → Compensation.
Go to Training, click New Training Module, and fill in the title, description, content, duration, and optional category. Then assign modules from Training → Assign: select the module, choose members, and set an optional due date. Members see assigned training on the HR dashboard, and overdue training is flagged automatically.
Tips
| Type | Description |
|---|---|
| Vacation | Planned personal time off |
| Sick | Illness or medical appointments |
| Personal | Personal matters not covered by other categories |
| Bereavement | Time off following the loss of a family member |
| Parental | Maternity, paternity, or adoption leave |
| Unpaid | Time off without pay (not accrual-based — no leave policy needed) |
Rather than setting each member's balance by hand, define leave balance policies that control how time off accrues. Go to Leave Balances, click New Policy, and set the name, leave type, accrual rate (hours earned per period), accrual period (Monthly, Biweekly, or Annually), and optional max balance and carryover limit.
How accrual works
Go to Reviews and create a New Review Cycle with a name, review period, and due date. Within a cycle, create reviews for individual members and assign reviewers (manager, peer, self, or 360°). Each review moves through a clear lifecycle:
Review cycles depend on the Survey module
Survey-backed review cycles use a published HR form template from the Survey module as the evaluation form. If no template appears when creating a cycle, build and publish one in Survey first (set its category to HR). The cycle snapshots the template's published version, so later edits don't affect a running cycle. Build a form templateFrom Onboarding → Admin, create onboarding tasks, assign required training, and specify documents members need to submit. New members work through three tabs at their own pace:
| Tab | What It Contains |
|---|---|
| Tasks | General tasks to check off (set up workstation, meet a mentor, review safety) |
| Training | Assigned modules to complete, with progress tracking and due dates |
| Documents | Documents to review or submit (signed contracts, tax forms, ID copies) |
Direct-deposit verification is encrypted
Onboarding can include a banking / direct-deposit step. Account details a member enters are encrypted at rest and shown masked. When an HR manager reviews them, they must pass an extra identity check (step-up authentication) to reveal the decrypted values — so sensitive financial data stays protected even from the people administering onboarding.From Offboarding, initiate the process for a departing member and track tasks like equipment return, account deactivation, final documentation, and knowledge transfer.
Exit interviews depend on the Survey module
Departing members can receive an exit interview form. Choose which form they get in HR Settings (admin only) — use the seeded default or any active form your organization built in the Survey module. Open HR SettingsAny member can file a grievance from Grievances → New Grievance. HR managers review, assign an investigator, and move it through the process. Grievances are confidential — members see their own; HR managers see all.
Create disciplinary records from Compliance or Disciplinary → New, set a severity level, and issue them for member acknowledgement. When a member needs structured support, create a Performance Improvement Plan (PIP) with goals, a timeline, and resources — disciplinary actions can be linked to a PIP.
Go to Documents, click Upload Document, and fill in the title, type (Policy, Training Material, Contract, Form, Report, Template, or Other), description, and file. Documents uploaded here can be referenced during onboarding — new members see required documents in their onboarding Documents tab.
Go to DocumentsGo to Register and complete the form across five sections — Personal Info, Employment Details, Compensation, Emergency Contact, and Notes. On submit, the member is created and can be assigned onboarding tasks, training, and benefits. This is useful when you need to set up a profile before the member has logged in.
Go to Register| HR Feature | Depends On | What to Do First |
|---|---|---|
| Performance review cycles | Survey module | Build and publish an HR-category form template in Survey, then pick it when creating a cycle. Survey templates |
| Exit interviews & onboarding check-ins | Survey module | Create an active form, then select it in HR Settings (exit interview) or the onboarding task. HR Settings |
| Bylaw acknowledgment onboarding tasks | Governance module | Upload your bylaws in Governance so they can be assigned for acknowledgment. Governance bylaws |
| Org-wide details on member profiles | Organization settings | Configure your organization profile and modules. Organization settings |
| Activity | How Often |
|---|---|
| Review time-off requests | As they come in |
| Approve time-tracking entries | Each pay period |
| 1-on-1 meetings & check-ins | Weekly or biweekly |
| Performance review cycles | Annually or semi-annually |
| Training assignments | On hire, then as needed |
| Certification review | Monthly (watch expirations) |
| Policy review & updates | Annually |
| Step | What to Do | Why This Order |
|---|---|---|
| 1 | Create workplace policies | Sets expectations and a reference for everything else |
| 2 | Review the team directory | Ensures member data is current before other setup |
| 3 | Define roles & job descriptions | Structure for compensation and performance |
| 4 | Set up benefits & compensation bands | Core value proposition for members |
| 5 | Create & assign training modules | Builds skills and supports onboarding |
| 6 | Configure leave types & accrual policies | Enables time off with automatic accrual |
| 7 | Set up performance review cycles | Establishes regular feedback loops |
| 8 | Configure onboarding & offboarding | A complete welcome and clean departures |
| 9 | Learn the grievance & compliance tools | Ready to handle issues as they arise |
| 10 | Upload HR documents | Central repository for contracts, forms, templates |
| 11 | Register new employees as needed | Onboard members who haven't self-enrolled |
Ready to get started?
Begin with your policies, then work through each step. You can return to this guide any time from the Help Center.